Korieo Community Docs

FAQ

Starter answers for Community users evaluating Korieo and planning next steps.

Is there public pricing for Community?

Community supports one user managing one customer and one product. Starter supports up to three users, five customers, and two products. Enterprise supports up to 50 users, 50 customers, and 20 products. Contact Korieo for current pricing.

What counts toward the user limit?

Every active owner, admin, editor, and viewer consumes a seat. A pending invitation also reserves a seat until it is accepted, revoked, or expires.

What happens when a workspace reaches or exceeds a limit?

Existing authorized data remains readable and is not automatically deleted. New or restored resources may be blocked. Archiving a customer or product, deactivating a user, or revoking a pending invitation releases capacity after Korieo confirms the change. After a downgrade, an over-limit workspace remains readable while an owner or admin reduces usage or discusses an upgrade.

Does Community replace Jira, GitHub, Notion, or Confluence?

No. Korieo should not be positioned as a replacement for every existing tool. It helps connect product context, planning, documentation workflows, and execution visibility across the systems your team uses.

Is Korieo SOC 2 compliant?

These docs do not claim SOC 2 compliance. If your team needs a security review, request the current security information directly from Korieo before making procurement or compliance decisions.

Can I use Korieo with GitHub?

Korieo includes GitHub integration guidance where applicable. Availability, permissions, and setup details depend on the finalized Community integration path.